This Privacy Policy (hereinafter referred to as “Policy”) explains how LB Fitness Journey Co (hereinafter referred to as “we”, “us”, or “our”), the operator of the website https://lambold.com (hereinafter referred to as “the Website” or “Lambold”), collects, uses, stores, processes, discloses, and protects the personal information and data of users (hereinafter referred to as “you” or “user”) who access or use the Website, its products, services, features, or content. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Policy, including our collection and use of your personal information as described herein. This Policy is an integral part of our Terms and Conditions (Link), and if you do not agree to this Policy, please do not access or use the Website.
We are committed to protecting your privacy and complying with applicable data protection laws and regulations worldwide, including but not limited to the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA), and the Personal Information Protection Law of the People’s Republic of China. This Policy is designed to be transparent and comprehensive, informing you of your rights and our obligations regarding your personal information.
1. General Information About Us
1.1 We are LB Fitness Journey Co, a business registered in China, with our principal place of business located at 13, Anxi Road, Dongcheng District, Dongguan, Guangdong Province, China 523000. We operate the Website and provide fitness-related products and services to users globally.
1.2 Our Website, Lambold, is dedicated to offering fitness products (including but not limited to foam rollers, kettlebells, water bottles, yoga mats, and sportswear) and fitness-related information, resources, and services to users around the world. We do not offer paid subscription content, but we may from time to time conduct promotional activities and contests.
1.3 For any questions, concerns, or inquiries regarding this Privacy Policy, your personal information, or our data practices, you may contact us via email at info@lambold.com or through our Contact Us page at https://lambold.com/contact-us/ (Link). We will respond to your inquiries within a reasonable timeframe and address any issues promptly.
1.4 We reserve the right to update or modify this Policy at any time. Any changes to this Policy will be effective immediately upon posting the updated version on the Website. We encourage you to review this Policy regularly to stay informed of any updates. Your continued use of the Website after the posting of an updated Policy constitutes your acceptance of the modified terms.
2. Information We Collect
We collect personal information and non-personal information from you when you access or use the Website, submit forms, interact with our features, or engage with our products and services. We only collect information that is necessary for the purposes outlined in this Policy, and we do not collect any information beyond what is required to provide our products and services or comply with legal obligations.
2.1 Personal Information
Personal information refers to any information that can be used to identify, contact, or locate an individual, either alone or in combination with other information. We may collect the following types of personal information from you:
2.1.1 Contact Information: When you use the Website’s contact forms, chat windows, or other communication features, we may collect your name, email address, phone number (if provided), and any other contact details you choose to share. This information is used to respond to your inquiries, provide customer support, and communicate with you about our products, services, and promotions.
2.1.2 Purchase Information: If you purchase products through the Website, we will collect your payment information (such as credit card details, debit card information, or other payment method details), billing address, and shipping address. This information is necessary to process your order, complete the transaction, and deliver the products to you. We do not store your full payment card details; instead, we use trusted third-party payment processors to handle payment transactions securely.
2.1.3 User-Generated Content Information: The Website allows you to upload or submit content, including text (such as messages in contact forms or chat windows) and images (collectively referred to as “User-Generated Content” or “UGC”). Any personal information contained in your UGC (such as your name, likeness, or other identifying details) will be collected and processed in accordance with this Policy.
2.1.4 Promotion and Contest Information: If you participate in our promotional activities or contests, we may collect your name, email address, contact information, and any other information required to participate in the promotion or contest. This information is used to administer the promotion, select winners, and notify you of your participation or prize status.
2.1.5 Other Information: We may collect any other personal information you voluntarily provide to us, such as feedback, comments, or suggestions about the Website, our products, or our services. This information helps us improve our offerings and provide a better user experience.
2.2 Non-Personal Information
Non-personal information refers to information that cannot be used to identify an individual, either alone or in combination with other information. We may collect non-personal information automatically when you access or use the Website, including but not limited to:
2.2.1 Technical Information: This includes your IP address, browser type and version, operating system, device type, screen resolution, and other technical details about your device and internet connection. This information helps us understand how users access and use the Website, identify technical issues, and improve the Website’s performance and functionality.
2.2.2 Usage Information: This includes information about your interactions with the Website, such as the pages you visit, the links you click, the time you spend on each page, the products you view or purchase, and your search queries. This information helps us analyze user behavior, personalize your experience, and improve the content and layout of the Website.
2.2.3 Aggregated Information: We may aggregate personal information and non-personal information to create statistical data about the Website’s usage, user demographics, and preferences. Aggregated information is anonymous and cannot be used to identify any individual user.
2.3 Information Collected Through Cookies and Similar Technologies
We use cookies and similar technologies (such as web beacons, pixels, and local storage) to collect information about your use of the Website. Cookies are small text files that are stored on your device when you access the Website. They help us recognize your device, remember your preferences, and improve your experience on the Website.
2.3.1 Types of Cookies We Use: (1) Essential Cookies: These cookies are necessary for the Website to function properly. They enable you to access and use the Website’s core features, such as navigating between pages and processing orders. You cannot disable essential cookies without affecting the functionality of the Website. (2) Analytical Cookies: These cookies help us analyze how users access and use the Website, including the number of visitors, the pages visited, and the time spent on the Website. This information is used to improve the Website’s performance and user experience. (3) Marketing Cookies: These cookies are used to track your interactions with the Website and our promotions, and to deliver personalized advertisements to you based on your interests. You can disable marketing cookies at any time through your browser settings.
2.3.2 Managing Cookies: You can control and manage cookies through your browser settings. Most browsers allow you to disable or delete cookies, but please note that disabling certain cookies may affect the functionality of the Website and your user experience. For more information about how to manage cookies, please refer to your browser’s help documentation.
3. How We Use Your Information
We use the information we collect from you for legitimate business purposes, in accordance with applicable data protection laws and regulations. The primary purposes for which we use your information are as follows:
3.1 To Provide and Improve Our Products and Services: We use your information to deliver the products and services you request, process your orders, and provide customer support. We also use your feedback and usage information to improve the quality and functionality of the Website, our products, and our services.
3.2 To Communicate With You: We use your contact information to respond to your inquiries, provide updates about your orders, and notify you about our products, services, promotions, and contests. We may also send you important information about changes to this Policy, our Terms and Conditions, or other legal notices. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication.
3.3 To Administer Promotions and Contests: We use the information collected from promotion and contest participants to administer the promotion, select winners, verify eligibility, and notify winners of their prizes. We may also use this information to promote future promotions and contests, unless you opt out.
3.4 To Protect Our Website and Business: We use your information to detect and prevent fraudulent activity, unauthorized access, and other security threats. We may also use your information to enforce our Terms and Conditions, resolve disputes, and protect our rights, property, and safety, as well as the rights, property, and safety of our users and third parties.
3.5 To Personalize Your Experience: We use your usage information and preferences to personalize your experience on the Website, such as showing you content and products that may be of interest to you. This helps us provide a more relevant and engaging experience for our users.
3.6 To Comply With Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests. This includes responding to subpoenas, court orders, or other legal obligations.
3.7 To Process User-Generated Content: We use the UGC you submit to the Website in accordance with our Terms and Conditions, including but not limited to displaying your UGC on the Website, promoting the Website and our products, and improving our services. We will only use your UGC in ways that are consistent with this Policy and your consent.
4. How We Disclose Your Information
We understand the importance of protecting your personal information, and we will not disclose your personal information to third parties except in the following circumstances:
4.1 To Trusted Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, providing our products and services, processing payments, delivering orders, administering promotions, and conducting marketing activities. These third-party service providers are contractually obligated to protect your personal information and only use it for the purposes for which we disclose it to them. Examples of such service providers include payment processors, shipping companies, email service providers, and analytics providers.
4.2 For Promotions and Contests: We may share your information with third parties who assist us in administering promotions and contests, such as prize providers or verification services. These third parties will only use your information for the specific promotion or contest and will be bound by confidentiality obligations.
4.3 With Your Consent: We may disclose your personal information to third parties if you have given us your explicit consent to do so. You may withdraw your consent at any time by contacting us at info@lambold.com.
4.4 To Comply With Legal Obligations: We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or third parties.
4.5 In the Event of a Business Transaction: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the new owner or entity involved in the transaction. We will notify you of any such transfer in advance and ensure that the new owner or entity complies with this Policy.
4.6 Aggregated or Anonymized Information: We may disclose aggregated or anonymized information to third parties for research, marketing, or other legitimate purposes. Aggregated or anonymized information does not identify any individual user and is not subject to the same privacy protections as personal information.
We will never sell your personal information to third parties for marketing purposes without your explicit consent.
5. Intellectual Property Rights and Your Information
All intellectual property rights in and to the Website, including but not limited to the Lambold logo, trademarks, service marks, trade names, text, images, graphics, videos, audio, software, code, and any other content or materials on the Website (collectively referred to as “Intellectual Property”), are the exclusive property of LB Fitness Journey Co or our licensors. Nothing in this Policy grants you any right, title, or interest in or to the Intellectual Property.
Any UGC you submit to the Website remains your intellectual property, but you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, display, and transmit such UGC for any purpose related to the operation of our business, including but not limited to promoting the Website, our products, and our services. You represent and warrant that you are the sole owner of the UGC or have obtained all necessary rights, licenses, and permissions from the original owner to submit the UGC to the Website and to grant the license set forth herein.
We will not use your UGC in any way that infringes upon your intellectual property rights or privacy rights, and we will take reasonable steps to protect your UGC from unauthorized use by third parties.
6. Data Security and Protection
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include but are not limited to:
6.1 Technical Security Measures: We use encryption technology (such as SSL/TLS) to protect the transmission of your personal information, especially payment information and sensitive data. We also use secure servers and firewalls to prevent unauthorized access to our systems and data.
6.2 Administrative Security Measures: We implement access controls to ensure that only authorized personnel have access to your personal information. We also provide training to our employees on data protection and privacy practices, and we regularly review and update our security policies and procedures.
6.3 Physical Security Measures: We maintain physical security measures to protect our servers and other equipment that store your personal information, including secure facilities and access controls.
Despite these security measures, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your personal information, and we shall not be liable for any unauthorized access, use, or disclosure of your personal information that is beyond our reasonable control.
You also have a responsibility to protect your personal information. You should not share your login credentials (if applicable) or other sensitive information with third parties, and you should notify us immediately if you suspect any unauthorized access to your information or the Website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our Terms and Conditions. We follow the principle of “collect only what is necessary, retain only for as long as needed,” and we will delete or anonymize your personal information once it is no longer needed for the purposes outlined in this Policy.
The retention period for your personal information may vary depending on the type of information and the purpose for which it was collected. For example: (1) Contact information and feedback may be retained for as long as necessary to provide customer support and improve our services. (2) Purchase information may be retained for the duration of the transaction plus any applicable statutory retention periods. (3) UGC may be retained for as long as it is displayed on the Website or needed for promotional purposes, unless you request its deletion. (4) Technical and usage information may be retained for a reasonable period to analyze user behavior and improve the Website.
If you request the deletion of your personal information, we will take reasonable steps to delete it from our systems, unless we are required by law to retain it.
8. Your Rights Regarding Your Personal Information
Under applicable data protection laws and regulations, you have certain rights regarding your personal information. We respect these rights and will take reasonable steps to assist you in exercising them. Your rights include:
8.1 Right to Access: You have the right to request access to the personal information we hold about you. Upon your request, we will provide you with a copy of your personal information, free of charge, within a reasonable timeframe.
8.2 Right to Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you. If you believe your personal information is incorrect, please contact us and provide the correct information, and we will update our records promptly.
8.3 Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (such as legal obligations to retain the information). If you request the deletion of your personal information, we will delete it from our systems, unless we are required by law to retain it.
8.4 Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information in certain circumstances, such as when you dispute the accuracy of the information or when the processing is unlawful.
8.5 Right to Data Portability: You have the right to request that we transfer your personal information to another data controller, in a structured, commonly used, and machine-readable format, where technically feasible.
8.6 Right to Object: You have the right to object to the processing of your personal information for marketing purposes or on grounds relating to your particular situation. If you object to such processing, we will stop processing your personal information for those purposes, unless we have compelling legitimate grounds for the processing that override your interests, rights, and freedoms.
8.7 Right to Withdraw Consent: If you have given us consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted before you withdrew your consent.
To exercise any of these rights, please contact us at info@lambold.com. We may request additional information from you to verify your identity before processing your request, to ensure the security of your personal information. We will respond to your request within a reasonable timeframe, in accordance with applicable data protection laws and regulations.
9. Third-Party Links and Services
The Website may contain links to third-party websites, services, or content. This Policy does not apply to third-party websites, services, or content, and we are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites or services you access through the Website.
Third-party service providers (such as payment processors, shipping companies, and analytics providers) may have their own privacy policies, and we recommend that you review their policies to understand how they collect and use your information.
10. Children’s Privacy
The Website is intended for use by users who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without the consent of a parent or legal guardian, we will take immediate steps to delete that information from our systems.
If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us at info@lambold.com, and we will delete the information promptly.
11. International Data Transfers
We operate the Website and provide products and services to users globally, which means that your personal information may be transferred to and processed in countries outside of your country of residence, including China. These countries may have different data protection laws and regulations than your country of residence.
We take reasonable steps to ensure that any transfer of your personal information to other countries is done in compliance with applicable data protection laws and regulations. This includes using standard contractual clauses, obtaining your consent, or relying on other legally recognized mechanisms for international data transfers. We ensure that any third parties we share your information with in other countries are bound by confidentiality obligations and implement adequate security measures to protect your personal information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Policy at any time. Any changes to this Policy will be posted on the Website, and the effective date of the updated Policy will be indicated at the top of the page. We encourage you to review this Policy regularly to stay informed of any updates.
Your continued use of the Website after the posting of an updated Policy constitutes your acceptance of the modified terms. If you do not agree to the updated Policy, please stop using the Website.
13. Contact Information
If you have any questions, concerns, or inquiries regarding this Privacy Policy, your personal information, or our data practices, please contact us at:
Company Name: LB Fitness Journey Co
Address: 13, Anxi Road, Dongcheng District, Dongguan, Guangdong Province, China 523000
Email: info@lambold.com
Contact Us Page: https://lambold.com/contact-us/ (Link)
We will respond to your inquiries within a reasonable timeframe and address any issues promptly.